Support, Author at Nextron Systems https://www.nextron-systems.com/author/support/ We Detect Hackers Wed, 10 Apr 2024 14:23:50 +0000 en-US hourly 1 https://www.nextron-systems.com/wp-content/uploads/2017/11/cropped-Nextron_0.2s_inv_symbol_only-32x32.png Support, Author at Nextron Systems https://www.nextron-systems.com/author/support/ 32 32 Data Centers Scheduled for Maintenance https://www.nextron-systems.com/2024/04/10/data-centers-scheduled-for-maintenance/ Wed, 10 Apr 2024 14:10:08 +0000 https://www.nextron-systems.com/?p=21982 The post Data Centers Scheduled for Maintenance appeared first on Nextron Systems.

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We would like to inform you that the network infrastructure within our data centers is scheduled for maintenance from Saturday, April 20th, 2024, at 09:00 AM CEST to Sunday, April 21st, 2024, at 06:00 PM CEST.

We apologize for any inconvenience this may cause. During this period, essential upgrades to enhance the functionality and security of our systems will be carried out.

Please note, intermittent outages are expected for the following services:

We appreciate your understanding and patience while we perform these necessary improvements. Should you have any questions or require assistance, do not hesitate to reach out to our support team at support@nextron-systems.com.

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]]> Customer Portal Upgrade – Planned Downtime https://www.nextron-systems.com/2023/04/04/customer-portal-upgrade-planned-downtime/ Tue, 04 Apr 2023 08:34:41 +0000 https://www.nextron-systems.com/?p=16631 The post Customer Portal Upgrade – Planned Downtime appeared first on Nextron Systems.

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We would like to inform you that our customer portal will be undergoing a scheduled maintenance and will be temporarily unavailable on Wednesday, April 12, 2023, between 10:00am and 11:00am CEST. We apologize for any inconvenience this may cause.

During this downtime, we will be performing essential maintenance work to improve the functionality and security of our customer portal. This includes updating our servers, fixing any bugs, and implementing new features to enhance your experience.

The following services and features won’t be available during that time:

  • the whole web GUI and its functions
  • the API, which can be used to generate licenses on-the-fly
  • THOR Cloud scan runs via THOR Seed (because the use the API)

We understand that our customer portal is an essential part of your daily business operations, and we assure you that we will do everything we can to minimize the impact of this downtime. We anticipate that the maintenance will take no longer than an hour, and we will endeavor to have the service back up and running as soon as possible.

We appreciate your understanding and patience during this maintenance window. If you have any questions or concerns, please don’t hesitate to contact our support team at support@nextron-systems.com.

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